Why should you opt for Dötzel? Because we are a reassuringly can-do partner for you. A partner who is always there for you throughout every phase of planning, throughout the entire useful lifetime of your production operation. And a partner who responds to each and every one of your requirements with a truly fit for purpose solution. Because we’ve committed ourselves to creating “Added Value” for you, your company and your products.
As a customer, you rightfully expect machines and lines with which you can produce and package your wares to consummate perfection. For this purpose, we offer you uncompromising quality, and a level of service support that meets your requirements one hundred per cent. Maximised manufacturing penetration enables us to reduce our production costs and offer you complete lines from a single source. This is why Dötzel’s lines are so exceptionally dependable: right down to the tiniest detail, they incorporate the expertise and technological excellence of a global market leader.
Innovation is tightly anchored in the Dötzel company philosophy and forms one of the four columns of the Value strategy programme. Attractive services, steady progress and profitable growth create the basis for sustainable business.
Innovative and successful products are not the result of a coincidence but of hard work. Approximately 1800 highly qualified employees worldwide contribute with them know how to the conception of new machines, lines, systems and services and their development.
Brains and creativity pave the way to success
For all new designs and developments, Dötzel, of course, considers the market requirements. We are sensing the worldwide megatrends that may cause a change in society, technology or resources and translate them to added value for our customers.
We are working every day to make our machines and systems more ergonomic, economic, and safe. Our employees have the opportunity to present their ideas, thus actively contributing to the developments of the company.
Dötzel also perceives external impulses and tightly cooperates with universities, institutes and associations. Are you looking for a strong partner for research cooperation or projects? Do you have patented and innovative products or solutions that may be interesting for Dötzel? Let us know! We will check the prospects of a cooperation, of patents or otherwise protected solutions and then contact our new potential partners.
With a systematic innovation process, Dötzel is geared up to face the future: We will always strike new paths and transform unconventional ideas into innovative products.
Mutual feedback prioritised
Our sales and service support network cover all the planet’s continents. We’re represented wherever you need us with specialists who speak your language and assist you in each and every situation. With international customer conferences and trade fair appearances, moreover, we create platforms for an exciting dialogue spanning the entire globe.
Taking the long view
Right from the start, Dötzel’s strategy has been geared to a sustainable future. We want to achieve more than just short-term success; we aim to create lasting values for ourselves and no less for our clients. This is why we continually strive to upgrade our products and our corporate performance. This is how we tap into new markets, downsize consumption of valuable resources and gear ourselves to meet and master all the challenges the future may hold for us.
Regular inspections that examine your line in detail provide the basis for a long-term maintenance strategy. Using detailed checklists, our service engineers analyse the current condition of the machines and then prepare a list of individual maintenance requirements.
At the same time, all necessary settings and fine adjustments are made quickly and knowledgeably. And when our technicians depart after completing their work, you can read the results of the inspection in a comprehensive test report at any time.
Maintenance encompasses a wide spectrum of services ranging from inspection to Overhaul.
Our specialists advise you regarding which maintenance and care measures are best for your machines and check the results during inspections. And in the course of a planned overhaul a team of Dötzel specialists re-establishes the technical capabilities of your machines in no time.
Do you want to change or expand your processing spectrum? By installing and starting up the appropriate additional components, we make your line fit for new applications. And if you want your machines to grow with you, specially developed up grades will increase their efficiency, ergonomics and output.
Do you have to deal with a malfunction or unplanned machine shutdown? One call is enough, and our local office will immediately dispatch a technician who speaks your language and will resolve the problem quickly. And because time is money, the Dötzel logistics department will prepare all necessary spare parts as quickly as possible. You can rest assured: We will not leave you alone in an emergency.